Privacy Policy

Last Updated: July 28, 2025

Your privacy is critically important to us. This Privacy Policy explains how CopySpell AI (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website (copyspell.ai) and use our CopySpell AI WordPress plugin (the “Service”).

1. Information We Collect

a. Information You Provide Directly to Us:

• Contact Information: When you contact us through our website, via email ([email protected] or [email protected]), or for support inquiries, you may provide us with your name, email address, and the content of your message.
• Account Information (for Pro License): If you purchase a Pro License, we collect information necessary to process your payment and manage your license, which may include your name, email address, and billing details. Payment processing is handled by third-party payment processors, and we do not store your full credit card details on our servers.
• Feedback and Reviews: If you provide feedback or write a review, you may submit your name and email address along with your comments.

b. Information Collected Automatically on Our Website:

• Website Usage Data: We may collect standard website usage data through analytics tools, such as your IP address, browser type, operating system, referring pages, pages visited, and the dates and times of your visits. This helps us understand how our website is used and improve its functionality.
• Cookies: Our website may use cookies and similar tracking technologies to enhance your Browse experience, remember your preferences, and analyze website traffic. You can control cookie preferences through your browser settings.

c. Information Processed by the CopySpell AI Plugin (On Your WordPress Site):

• No Data Sent to CopySpell AI Servers: It is crucial to understand that the CopySpell AI WordPress plugin operates directly within your WordPress installation. When you input product information (e.g., product name, bullet points) into the plugin, this data is processed locally on your WordPress site. It is not sent to or stored on CopySpell AI’s servers.
• Data Sent to Third-Party AI Providers: The plugin securely transmits your product information directly from your WordPress site to the AI providers you choose (such as Google AI, Groq, OpenAI, or others you configure with your own API keys) solely for the purpose of generating product descriptions.
• No Storage by CopySpell AI: CopySpell AI does not collect, store, or have access to the specific product information you input into the plugin or the content generated by the AI on your WordPress site. Your data remains under your control within your WordPress environment and with the AI providers you directly interact with.

2. How We Use Your Information

We use the information we collect directly from you or through our website for the following purposes:

• To provide and maintain our website and services.
• To process your Pro License purchase and manage your account.
• To respond to your inquiries, provide customer support, and address your requests.
• To send you important updates, security alerts, and administrative messages.
• To improve our website, services, and user experience by analyzing usage trends.
• To communicate with you about promotions, offers, and news about CopySpell AI, if you have opted in to receive such communications.
• To gather feedback and testimonials to help us grow.

Regarding the CopySpell AI Plugin’s operation: The product information processed by the plugin on your WordPress site is used exclusively by the plugin itself and the selected third-party AI providers to generate product descriptions as per your request. We do not have access to or use this data for any other purpose.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• With Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business (e.g., payment processors, website analytics providers, email service providers), or providing services to you. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
• With AI Providers (via your plugin): As explained, your product data is sent directly from your WordPress site to the AI providers you select (e.g., Google AI, Groq, OpenAI) to generate content. Their use of your data is governed by their respective privacy policies and terms of service.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices and Rights

• Access and Correction: You have the right to access and correct your personal information that we hold.
• Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.
• Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. However, note that if you disable cookies, some parts of our website may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by CopySpell AI. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CopySpell AI Email: [email protected]